Bulk uploading users (CSV) (MyStudio)

In MyStudio, administrators can add multiple users at once using a CSV file upload.

This is the fastest way to onboard large groups of learners, instructors, or staff.

Preparing Your CSV File

Your CSV file should include the following columns:

• First Name
• Last Name
• Email Address
• Role (Learner, Instructor, or Admin)
• Group (optional – assign the user to a group during upload)

Example CSV

First Name,Last Name,Email,Role,Group
Jane,Doe,jane.doe@example.com,Learner,Group A
John,Smith,john.smith@example.com,Instructor,
Emily,Clark,emily.clark@example.com,Learner,Group B

Uploading Users in Bulk

1. Go to Users & Groups → Users.
2. Click Bulk Upload (CSV).
3. Select your prepared CSV file.
4. Review the preview to confirm the data is correct.
5. Click Upload to add all users.

After Upload

• Users will be created in the system automatically.
• Each new user receives an email invitation to log in.
• If a Group was specified in the CSV, users are added to that group immediately.

Common Errors and Fixes

• Invalid email format → Ensure emails are typed correctly.
• Missing role → Each user must have a role (Learner, Instructor, Admin).
• Duplicate entries → The system will skip users who already exist.

Best Practices

• Download a CSV template (if available) to avoid formatting errors.
• Double-check emails before upload—this is how users access their accounts.
• For large institutions, upload in smaller batches to simplify error correction.

In Summary

Bulk uploading with CSV lets you quickly add multiple users to MyStudio.

It’s efficient, supports group assignments, and ensures new users receive login details automatically.

Updated on: 22/08/2025